Interviewee: Marlies Doornkamp, HR project manager
Employees: 500+
Connected systems: Personio and ADP iHCM
Category: HR
Interview translated from Dutch.
About War Child
All over the world, children grow up in war. War Child Alliance helps them process their traumatic experiences, rebuild trust and look ahead to a safe future. It offers children not only emotional support but also education, from learning to read, write and count to developing practical skills for the future.
War Child creates safe environments where children can be themselves, grow and dare to pursue their dreams. Its impact reaches from Colombia to the occupied Palestinian territories.
About Marlies Doornkamp
"As HR project manager at War Child I work on a wide range of HR projects, from implementing HR systems to reward studies. With four to five projects running at the same time on average, my work is dynamic and varied. I also work on the Duty of Care programme, which focuses on the well-being and working conditions of our staff."
About the integration
"Last summer we bought our new HR system, Personio, a choice we are still very happy with. However, Personio does not support local payroll, so we needed an integration with our existing payroll provider ADP.
As we already worked with ADP for payroll, integrating Personio with it was the logical step. While looking for a suitable solution, I found KoppelHet through Google. After a thorough inventory, KoppelHet drew up a plan and started building the integration."
"Whenever my colleague Lukas raised an issue, KoppelHet responded quickly and thought along actively."
Marlies Doornkamp, HR project manager
Which process did KoppelHet automate?
"All key HR processes, such as onboarding, offboarding and managing employee data, run through Personio. That data is also needed in ADP iHCM to process local payroll. The integration keeps it in sync, which saves us a lot of time and prevents errors."
The integration handles, among other things:
- New employees are synchronised from Personio to ADP
- Changes in employee data are passed on to ADP straight away
- Salaries are kept up to date between Personio and ADP
- Additional pay components, such as travel allowance and bonuses, are transferred correctly
"In short, thanks to this integration we no longer have to enter data twice, which makes us more efficient and considerably reduces the chance of errors."
How did the collaboration with KoppelHet go?
"The collaboration with KoppelHet went very well. Although we ran into some technical challenges on the ADP side, KoppelHet handled them well. Even though the project took somewhat longer than originally planned, KoppelHet stayed flexible, solution-oriented and involved. Their support and expertise meant we ended up with a well-working integration."
How is the integration managed now that it is live?
"My colleague Lukas has taken on most of the management. Whenever he raised an issue, you responded quickly and thought along actively, and through the KoppelHet platform we always have insight into the synchronisations within the integration."
