Where the notification goes
SIVI absence notification: sick and recovery notices to the health service automatically
A SIVI absence integration sends every sick notice, change and recovery notice from the HR system to the occupational health service automatically, in the national SIVI absence standard, and returns the health service's confirmation for each notice. KoppelHet builds this integration for Visma Raet YouForce, BCS HR and Workday, including when the HR system does not know Dutch absence rules.
What it is
SIVI maintains the national standard employers and health services use to exchange absence data. A health service that supports the standard processes notices automatically instead of by hand. The notice contains no diagnosis.
Without an integration the manager reports a sick employee in the HR system and then again in the health service's portal. Notices arrive late or twice. A recovery notice entered in only one place leaves an absence file open at the health service.
How the integration handles it
- The integration picks up a notice once the HR system has processed it, with the first day of absence, percentage, expected recovery and whether pregnancy or a safety-net case applies.
- Each notice carries two employer identifiers: the number at the health service and a separate connection number, so absence does not end up with the wrong employer.
- As the employee identifier we use a fixed personnel number, not the BSN. Health services may only use the BSN to a limited extent.
- SIVI distinguishes a change from a correction. A new percentage from a date is a change; a wrongly entered first day of absence goes as a correction, with the old date included.
- The health service confirms every notice: processed, processed with a warning or rejected. On a rejection HR is told the reason.
- Since 2025 SIVI prescribes a new, secured way of delivering. If a health service still uses an older form, we connect to that.
Edge cases we handle
- Someone falls ill before their first working day. The health service rejects a notice with a future start date, so we check that beforehand.
- When the absence percentage drops to zero, the standard also requires a recovery date and a reason. If the recovery date is missing, the integration holds the notice back.
- Absence from two HR systems at one health service, such as BCS next to YouForce: both flows use the same employer identifier and employee number, so nobody is registered as new twice.
- Workday does not know the Dutch safety-net scheme and usually records sickness per day. We record the safety net in an extra field and merge consecutive days into one absence case.
What KoppelHet does
KoppelHet builds the SIVI integration per organisation and connects to the version and way of delivery the health service asks for. If there are several HR sources, they run through the same integration, and every notice and every rejection can be seen in one place. We agree the SIVI version with the health service. As an indication, allow two to four weeks to go-live.
Common integrations
ASWorkday → Arbodienst (SIVI)
Workday to occupational health service via SIVI: Dutch absence reported automatically
ASAFAS Profit → Arbodienst (SIVI)
AFAS to occupational health service via SIVI: when Profit's own delivery is enough, and when it is not
ASNmbrs → Arbodienst (SIVI)
Nmbrs to occupational health service via SIVI: sick, partly recovered and recovered per Nmbrs company
ASPersonio → Arbodienst (SIVI)
Personio to occupational health service via SIVI: sick leave of Dutch employees as absence notifications
ASHiBob → Arbodienst (SIVI)
HiBob to occupational health service via SIVI: sick leave from Bob as absence notifications for Dutch employees
Frequently asked questions
What is SIVI?
SIVI is the Dutch standards body for data exchange in insurance. Occupational health services and absence insurers use the SIVI messages for absence notifications.
Which SIVI version do you use?
We agree that with the health service. SIVI releases a new version every July and health services support the current and the two previous versions.
Is medical data sent?
No. The notice contains no diagnosis. The cause is at most a code from the SIVI list.
Can we also report to an absence insurer?
Yes. SIVI also has a message from employer to insurer. The HR system side stays the same.
More on Absence reporting (SIVI)
Absence reporting (SIVI): the overview
Where the notification goes
- SIVI notification to the health serviceSick and recovery notifications in the national SIVI standard, with confirmation back.
- Visma Verzuim and BlueViFull staff list and every sick and recovery notice in the absence application.