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Absence reporting (SIVI)

Workday to occupational health service via SIVI: Dutch absence reported automatically

With an integration between Workday and the occupational health service, sick notifications, partial recovery and recovery of Dutch employees go from Workday to the health service automatically, in the national SIVI format. Dutch HR no longer reports anyone sick twice, and headquarters can see per notification whether it arrived on time.

What the integration does

Employers that record leave and sickness in Workday and have an occupational health service for their Dutch employees that expects SIVI absence notifications report every sick employee again in the health service portal. Whether that happened on time cannot be seen from Workday.

  1. The employee or manager records sickness in Workday, as in every country.
  2. KoppelHet merges consecutive sick days into one absence case and calculates the absence percentage based on the schedule.
  3. The integration adds the Dutch data Workday does not hold, such as the safety net scheme and your organisation's identifiers at the health service.
  4. The health service receives the sick notification, change or recovery in the SIVI format.
  5. The health service's confirmation shows in the KoppelHet platform; a rejected notification becomes a task for Dutch HR.
Workday → KoppelHet → Arbodienst (SIVI)SOURCEWorkdayTARGETArbodienst (SIVI)Arbodienst (SIVI)KoppelHetmapping · logging · monitoringWorkday → KoppelHet → Arbodienst (SIVI)SOURCEWorkdayTARGETArbodienst (SIVI)Arbodienst (SIVI)KoppelHetmapping · logging · monitoring
Out: Sick leave in Workday · Absence case with first sick day and percentage · Employee and employment of the Dutch entity · Manager as contact person · Confirmation from the health service (back in the platform)

What to watch for with Workday and Arbodienst (SIVI)

  • Workday does not know the Dutch safety net scheme under the Sickness Benefits Act, while the health service does ask for it. We capture the safety net in an extra Workday field or derive it from a contract attribute, agreed per customer.
  • Workday usually records sickness per day, not as an absence case with a percentage. KoppelHet merges consecutive days and calculates the percentage from sick hours and the schedule.
  • Every new absence gets its own number at the health service, even when it returns shortly after the previous one. In Workday it is sometimes entered as an extension; the integration follows Dutch HR's decision on what counts as a new case.
  • In Workday a sick notification can be entered retroactively. It goes to the health service with the correct first sick day; if that day moves later, the integration sends a correction including the old date.
  • Only employees of the Dutch entity go to the health service, so absence of colleagues in other countries never leaves Workday.
  • Health services may only use the BSN in limited ways. It is in Workday, but we only include it if the health service asks for it and you approve.
  • Pregnancy and maternity leave usually sit in Workday as separate leave. For pregnancy-related sickness the health service asks for its own code, so we translate those leave types through a table.

How we build and run it

  • The integration runs on the KoppelHet platform, hosted in a data centre in the EU.
  • Every sync and every error is visible in the functional log; on an error your administrator is notified.
  • A change that cannot go through is not half-applied but queued for another attempt.
  • KoppelHet is ISO 27001 certified. Data travels encrypted and stays on the platform no longer than needed.
  • After go-live we manage the integration and adjust it when your process changes.
  • The integration fits next to your existing integration layer. Only the fields in the design are transferred; the platform keeps no register of its own.

Implementation, architecture and compliance

Implementation and price

This is not an app you switch on. We build the integration for your organisation on our platform, with building blocks we reuse on every project. So it is custom work that does not start from scratch.

A consultant prepares the intake and analyses both systems. We then record the mapping and exceptions field by field, test in the test or acceptance environment and go live at a moment you choose. Costs are a one-off amount for the setup and a monthly amount for platform, monitoring and support.

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Frequently asked questions

What is SIVI?

SIVI manages the Dutch national standard employers and occupational health services use to exchange absence data. With it, the health service can process notifications automatically.

Does anything need to change in Workday?

Usually one or two extra fields for Dutch data, such as the safety net, and a report for sick leave. The way people report sick stays the same.

Is a diagnosis sent to the health service?

No. The notification contains no medical data. The cause is a code from the SIVI list, without a diagnosis.

Can we also report to an absence insurer?

Yes. SIVI also has a message from employer to insurer. The Workday side of the integration stays the same.

Technical details for IT

For those who want to know how it works under the hood: APIs, fields and sources used.

  • Workday is read through a RaaS report on sick leave (time off or leave of absence) of the Dutch legal entity, on change date. Fields include Employee_ID, Supervisory_Organization and Manager. Workday Web Services Absence_Management as source.
  • The message is Verzuimmeldingen from the SIVI absence standard for employers and health services, with fields including worker identification, first day of absence, absence percentage, recovery date, Vangnet J/N (mandatory), cause of absence (code, no diagnosis) and a WAZO code for pregnancy-related sickness.
  • SIVI 2025 interface specification as the basis for transport to the health service.

Which fields are transferred

The key fields. The full mapping is agreed per customer.

Field in WorkdayField in Arbodienst (SIVI)Notes
Employee_IDIdentificatie werknemerStays the same on job change and covers all employments
Position of employmentIdentificatie dienstverband
Eerste dag ziekteverlofDatum eerste verzuimdagBuilt from consecutive time off entries
Uren ziek ten opzichte van roosterurenPercentage verzuimCalculated; Workday does not store an absence percentage
Einde ziekteverlofDatum hersteld en Einde verzuim J/N
Supervisory_OrganizationOrganisatie-eenheid, codeThrough a lookup table to the units the health service knows
ManagerContactpersoonWith role manager
Custom field (vangnet)Vangnet J/NWorkday has no Dutch safety net concept
Custom field of vaste waardeOorzaak verzuim, codeMandatory in SIVI; no diagnosis

Related

Which systems do you want to connect?

Tell us which systems you use and what should happen automatically. Together we define the smallest working solution, with a clear design and a quote before building.