Travel and reporting

Connecting the mobility card with HR: keeping Shuttel and NS Business up to date

An integration between HR and the mobility provider registers new employees in the group of their scheme, so they can request a card before the first working day, and deregisters them on the last working day. KoppelHet builds this from AFAS, Nmbrs, Visma Raet YouForce, Workday, Personio or HiBob to Shuttel and NS Business (NS Go).

Last updated: 9 November 2026

Discuss your integration All about Lease and mobility

What it is

A mobility card only works once the employee is in the provider's portal, in the group with the right allowances. Without an integration HR keeps that up by hand or with an Excel template.

It goes wrong mostly on departure. Cards stay active after the last working day, and travel is still charged to the employer.

How the integration handles it

A new employee goes to Shuttel or NS Go as soon as they are in HR, even if the start date is in the future. An NS-Business Card arrives within ten working days, sometimes after approval.
Each Shuttel user group has its own mobility options and allowances. The group follows from a free field in HR or from job, department and company, through a mapping table HR maintains itself.
Deregistration happens on the last working day. Personio and Workday have a separate last working day besides the contract end date, which falls earlier when someone is released from work.
NS Go can show a departure ahead of time and stops the card on the end date. KoppelHet sends the end date straight after it is recorded in HR.
NS Go imports once a day. KoppelHet collects a day's changes and delivers them at once.
Only name, numbers, email, employer, scheme and dates are sent. The home address only if the scheme needs it.

Edge cases we handle

International HR systems such as Workday, HiBob and Personio hold colleagues in every country. Only employees of the Dutch entity go along; someone moving abroad is deregistered on the effective date.
Several contracts in YouForce: one Shuttel account per person, and deregistration only when the last contract ends.
An extended temporary contract is a new contract line in AFAS. KoppelHet only deregisters when there is no follow-on contract.
On a move between companies in Nmbrs, KoppelHet recognises the same person and moves them to the new entity in NS Go, so card and travel history are kept.
Shuttel delivers allowances to the payroll system. With Workday, HiBob or Personio KoppelHet therefore uses the Dutch payroll employee number as key.

What KoppelHet does

KoppelHet handles who is in Shuttel or NS Go and in which group, with the HR system as the source. If the amounts per pay code from NS Go must also go to payroll, that can be an extension; KoppelHet then agrees which system pays which allowance, so nobody receives travel costs twice.

Common integrations

AFAS Profit → Shuttel

AFAS to Shuttel integration: joiners and leavers from AFAS Profit straight into Shuttel

Visma Raet YouForce → Shuttel

YouForce to Shuttel integration: employees from Visma Raet YouForce into and out of Shuttel on time

Workday → Shuttel

Workday to Shuttel integration: Dutch workers from Workday in Shuttel automatically

Personio → Shuttel

Personio to Shuttel integration: new colleagues in Shuttel during onboarding already

HiBob → Shuttel

HiBob to Shuttel integration: colleagues of the Dutch entity from Bob in Shuttel automatically

AFAS Profit → NS Business

AFAS to NS Business integration: employees to NS Go, travel costs per pay code back in AFAS

Nmbrs → NS Business

Nmbrs to NS Business integration: employees per company in NS Go, departure on the last working day

Workday → NS Business

Workday to NS Business integration: Dutch workers in NS Go automatically, with legal entity and end date

Customer case

Decathlon

Retail

Decathlon Netherlands uses Nmbrs as the HR source for SailPoint, so identities and access in the global IAM platform match the Dutch personnel records. A second integration brings employees into Shuttel for business mobility.

Frequently asked questions

What happens with an employee on long leave?

They stay in Shuttel. Whether they move to a group without commuting allowance during leave is agreed per leave type; on return they go back to their own group.

Why not keep uploading the NS Go Excel file?

Then HR fills the template itself and someone has to track who is leaving. With the integration the HR system leads and changes go along every day.

How long does it take to go live?

As an indication, two to four weeks.