Recruitment to HR
Teamtailor to Sympa integration: hired candidates as employees in Sympa
With an integration between Teamtailor and Sympa, a candidate at the hired stage in Teamtailor becomes an employee profile in Sympa, with contact details, job title, department, custom fields, preboarding answers and attachments. Sympa provides the Teamtailor Connector for this itself; KoppelHet comes in when more than one Teamtailor account or entity is involved, or when fields must come along that the connector cannot handle.
What the integration does
Organisations that recruit in Teamtailor and use Sympa as HR system let Sympa's connector transfer new colleagues. With several employers or several Teamtailor accounts the connector no longer fits, because it links one Teamtailor account to one Sympa environment.
- HR creates the custom fields and questions in Teamtailor, with a matching field in Sympa.
- The recruiter moves the candidate to the stage with the Sympa trigger, or sends them manually.
- Sympa creates the profile and assigns an employee number itself.
- With custom work KoppelHet picks the right Sympa environment or entity based on the job.
- Attachments arrive as PDF with the employee in Sympa.
What to watch for with Teamtailor and Sympa
- The Teamtailor Connector is ordered through the Sympa Marketplace and configured by a Sympa integration expert. According to Sympa the setup costs 2,052 euros one-off, with a monthly fee that depends on the size of the organisation.
- Sympa states that the connector links one Teamtailor account to one Sympa environment. If a group recruits with several Teamtailor accounts, KoppelHet builds the extra routes.
- Every field or question from Teamtailor needs a matching field in Sympa, and the connector does not support Teamtailor multiple-selection fields. KoppelHet converts such a field into separate values Sympa does accept.
- Answers to preboarding questions, such as address, bank account and social security number, can go to Sympa. Teamtailor lets you mark such questions private, so only authorised users see them.
- Sympa assigns the employee number itself when it creates the profile. Teamtailor therefore does not need to invent a number, and KoppelHet reads the number back for logging per candidate.
- Sympa announces a flow in the other direction, turning a recruitment request in Sympa into a draft job in Teamtailor; Teamtailor lists it for the second quarter of 2026. Anyone waiting for that leaves it out of the first integration.
How we build and run it
- The integration runs on the KoppelHet platform, hosted in a data centre in the EU.
- Every sync and every error is visible in the functional log; on an error your administrator is notified.
- A change that cannot go through is not half-applied but queued for another attempt.
- KoppelHet is ISO 27001 certified. Data travels encrypted and stays on the platform no longer than needed.
- After go-live we manage the integration and adjust it when your process changes.
- The integration fits next to your existing integration layer. Only the fields in the design are transferred; the platform keeps no register of its own.
Implementation and price
This is not an app you switch on. We build the integration for your organisation on our platform, with building blocks we reuse on every project. So it is custom work that does not start from scratch.
A consultant prepares the intake and analyses both systems. We then record the mapping and exceptions field by field, test in the test or acceptance environment and go live at a moment you choose. Costs are a one-off amount for the setup and a monthly amount for platform, monitoring and support.
Frequently asked questions
Does Sympa already have an integration with Teamtailor?
Yes, the Teamtailor Connector, set up by Sympa. For one environment it is the first choice.
Can the social security number come along safely?
Yes, as a preboarding question that you mark private in Teamtailor. The number then only goes to Sympa.
Does Sympa run Dutch payroll?
No. Sympa supplies data to a payroll provider; that is a separate integration.
Technical details for IT
For those who want to know how it works under the hood: APIs, fields and sources used.
- Connector - in Teamtailor Marketplace, Sympa, Activate, with the API username and password of the Teamtailor integration from Sympa (Settings, APIs). Trigger Send candidate to Sympa Connector on a stage or in a job template; manually through More, Send candidate to Connector (Sympa) from the Hired stage. Sympa REST API.
- Custom work reads Teamtailor through the company webhook job_application.update (stage_id, HMAC SHA-256 in TT-Signature, no retry) and writes to Sympa through the Integration API (OData) with POST on an interface for the data card and multipart/form-data for attachments.
Which fields are transferred
The key fields. The full mapping is agreed per customer.
| Field in Teamtailor | Field in Sympa | Notes |
|---|---|---|
Kandidaat-ID | Referentie in Sympa | |
first-name, last-name, email, phone | Datakaart medewerker | |
Locatie, functie en afdeling (optioneel) | Organisatievelden | |
Eigen velden op kandidaat of vacature | Gelijknamige velden in Sympa | Multiple selection is not supported |
Preboarding-vragen (adres, bank, sofinummer) | Persoonsvelden in Sympa | Mark sensitive questions private |
Bijlagen | Documenten |
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