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EasyVista integrations

EasyVista Service Manager is service management software from France for IT and other departments, with tickets, requests and asset management.

EasyVista integrations

Systems you can connect EasyVista with

How KoppelHet connects to EasyVista

EV Service Manager REST API with endpoints for employees and tickets among others. An employee has the fields of the AM_EMPLOYEE table, except a few reserved fields.

Objects we connect

  • Employees (AM_EMPLOYEE)
  • Departments and locations
  • Incidents and requests

What a EasyVista integration does

What to watch for

  • Use the employee number as the key on the employee, so a name change in HR does not create a second record.

In your IT landscape

  • Runs as a managed integration on the KoppelHet platform, next to your existing integration layer. No VPN into your network.
  • Only the fields in the design you approve are transferred. The platform keeps no register of its own.
  • Tested first in the test or acceptance environment where there is one. You choose the go-live moment.
  • ISO 27001 certified, hosted in Amsterdam. When the contract ends you receive the configuration and the audit logs.

Implementation, architecture and compliance

Processes with this system

Which systems do you want to connect?

Tell us which systems you use and what should happen automatically. Together we define the smallest working solution, with a clear design and a quote before building.